Terms & Conditions

These Terms & Conditions govern access to and use of the website, services, forms, communications, and related platforms of RupeLoan Advisory Private Limited. By visiting the website, clicking any button, submitting a form, registering, sharing documents, making a payment, or using any service, the user confirms acceptance of these Terms & Conditions.

"Company", "we", "our", and "us" mean RupeLoan Advisory Private Limited.

"User" means any visitor, applicant, customer, employee, representative, partner, referrer, or other person interacting with the website or services.

RupeLoan Advisory Private Limited is a loan advisory and facilitation company. Unless expressly stated otherwise, the company is not a bank, not an NBFC, and not the final decision-maker for sanction, disbursal, interest rate, repayment, processing rules, approval timelines, or loan closure. All such matters remain solely subject to the relevant lender's internal policies, eligibility assessment, documentation review, and legal requirements.

Any eligibility result, estimated amount, indicative offer, pre-qualified amount, pre-approval display, advertisement, or marketing communication is tentative and does not constitute a guarantee of approval or disbursal. Final approval depends entirely on the user profile, lender review, supporting documents, verification results, and the policies of the concerned financial institution.

The user agrees:

To provide correct, complete, and lawful information.

Not to submit forged, manipulated, stolen, or misleading documents.

To cooperate with reasonable verification, follow-up, and document requests.

Not to misuse the website, impersonate another person, or engage in fraud.

To use the website and services only for lawful purposes.

The company may ask for documents, KYC details, consent confirmations, or OTPs where relevant for service processing, verification, or coordination with a lender or authorized partner. Users must not share banking passwords, transaction OTPs, card PINs, UPI PINs, or any secret credential unrelated to the disclosed service purpose. The user remains responsible for acting prudently while sharing information.

If the company charges any service fee, advisory fee, convenience fee, or other amount, the same shall be communicated through official company channels only. Users must not rely on unofficial calls, unauthorized numbers, personal accounts, or third-party instructions claiming to collect payment on behalf of the company.

Any refund, if applicable, shall be governed only by the company's specific Refund Policy in force at the relevant time. Unless expressly committed in writing, payment of any fee does not automatically entitle the user to a refund merely because the loan was not approved.

The company may rely on lenders, DSAs, payment gateways, technology providers, communication platforms, verification systems, and other external parties. The company shall not be responsible for delay, rejection, downtime, payment failure, third-party misconduct, technical error, external fraud, or interruption caused by such third parties, except where liability arises under non-excludable law.

Any advertisement, website banner, social media post, blog, SMS, WhatsApp message, or promotional statement published by or on behalf of the company is for general marketing and informational purposes only. It must not be interpreted as a binding promise of loan amount, processing time, approval speed, guaranteed offer, or exact lender outcome.

The company name, logo, website design, visual identity, text, graphics, software flow, business materials, and original content created by or for RupeLoan Advisory Private Limited are proprietary and may not be copied, reproduced, republished, distributed, modified, or commercially used without prior written permission.

To the maximum extent permitted by applicable law, RupeLoan Advisory Private Limited shall not be liable for any direct, indirect, incidental, special, consequential, or punitive loss arising from:

Use of or inability to use the website.

Delay, rejection, or non-processing of an application.

Lender decision, third-party action, or service interruption.

Fraud by an external person.

Wrong information submitted by the user.

Technical malfunction, cyber incident, or communication failure.

The user understands that use of the website and submission of information is done voluntarily and at the user's own discretion. The user further acknowledges that the company cannot guarantee that every communication, third-party platform, or digital system will remain free from misuse, fraud, delay, interception, or technical issues at all times.

If any user submits fake documents, misstates facts, impersonates another person, or engages in unlawful activity, the company may reject the request, suspend access, preserve records, report the matter to relevant institutions, and pursue appropriate legal remedies.

Users should rely only on official company communications, official numbers, official email addresses, and official website channels. Any unauthorized assurance, fake commitment, or misleading statement by a third party, or by an unauthorized person claiming association with the company, shall not bind the company unless confirmed through an official written communication.

The company may change, update, revise, or replace these Terms & Conditions at any time by publishing the updated version on the website. Continued use of the website after such update shall be treated as acceptance of the revised terms.

These Terms & Conditions shall be governed by the laws of India. Any dispute arising from or relating to the website or services shall be subject to the courts having jurisdiction at Surat, Gujarat.